United Kingdom

Shipping & Returns

Returns and Refund policy:
1. We accept returns for exchange or refund for the following reasons, such as shipping errors, damaged goods, dissatisfaction.
2. If you need to return any items, please do so with the items unused. Please also keep all labels and tags on items too. Otherwise, the returned items will not be accepted. You have 7 days to do so. You will have to pay for return postage and you must obtain a certificate of posting from the post office. This certificate is free of charge. If the items are returned in the same condition as you received them then you will be be only get 80% of the total sum you paid for restocking fee. Unfortunately we cannot refund the shipping postage and your return postage.
3. Please E-mail all returns request back to us and explain some detail of your order so that we can check it for you.
Exchanges and replacement:
1.We will exchange or refund your purchase within 7 days of the original delivery date. The products must be unused and in the same condition as you received them. In order to obtain a return authorization, please contact us. Note All returns and cancellations are subject to a 20% restocking fee, unless the product (s) defective (hardware and/or manufacturing) or not depending on your order. When the item (s) are faulty or not as ordered we will provide a replacement/repair at no cost to the customer.
2.Within 14 days (From the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back exactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer the shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.